Privacy Policy

Last Updated: December 1, 2025

KemetSkin (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.kemetskin.com (the “Site”), make a purchase, subscribe to communications, or interact with our services.

This Policy complies with applicable United States laws, including the California Consumer Privacy Act (CCPA/CPRA), and European Union law, including the General Data Protection Regulation (GDPR).

By accessing or using our Site, you agree to this Privacy Policy.

Information We Collect

We collect information that helps us operate our business, process orders, improve user experience, and comply with legal requirements.

  1. Information You Provide to Us

  • Personal Information: name, email address, phone number, shipping address, billing address

  • Account Data: username, password

  • Order Information: purchase history, payment details (processed securely via third-party processors; we do not store full credit card numbers)

  • Communications: messages, emails, customer service requests

  • Reviews and Feedback: comments, testimonials, ratings

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on page

  • Referring/exit pages

  • Log data

We may use cookies, pixels, and similar technologies to collect this information. See Section 7 (Cookies & Tracking Technologies).

Information from Third Parties

We may receive information from:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Analytics providers (Google Analytics, Meta Pixel)

  • Advertising networks

  • Email marketing providers

  • Fraud prevention services

How We Use Your Information

We use personal information for the following purposes:

  • Process and fulfill orders

  • Provide and manage your account

  • Respond to inquiries and customer service requests

  • Personalize your user experience

  • Send updates, newsletters, and marketing communications (with consent where required)

  • Improve the Site, products, and services

  • Conduct analytics and performance tracking

  • Prevent fraud and ensure security

  • Comply with legal and regulatory obligations

Legal Basis for Processing (EU Users)

Under the GDPR, we process your information based on:

  • Contractual necessity (processing payments, fulfilling orders)

  • Legitimate interest (improving services, fraud detection)

  • Consent (marketing emails, optional cookies)

  • Legal obligation (recordkeeping, tax compliance)

How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties who assist with:

  • Payment processing

  • Website hosting (e.g., Shopify)

  • Delivery and shipping

  • Email marketing

  • Advertising and analytics

  • Customer support

  • IT and security services

These third parties are obligated to protect your information and use it only for the purposes we specify.

We may disclose information:

  • If required by law

  • To protect our rights or enforce our policies

  • As part of a business transaction (e.g., merger, acquisition)

Your Rights

Rights for U.S. Residents (including California/CCPA/CPRA)

You may have the right to:

  • Know what personal information we collect

  • Request deletion of your information

  • Opt out of data sharing for advertising

  • Correct inaccurate information

  • Request access to your data

  • Limit the use of sensitive information (if applicable)

To exercise any rights, email us at: [insert support email]

We do not sell data under the CCPA/CPRA definition.

Rights for EU/EEA Residents (GDPR)

You may have the right to:

  • Access the personal data we hold

  • Rectify inaccurate data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • Lodge a complaint with a Supervisory Authority

To exercise rights, contact info@kemetskin.com.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain accurate records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When data is no longer needed, we securely delete or anonymize it.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Enable core functionality (shopping cart, login)

  • Analyze site traffic

  • Improve user experience

  • Deliver personalized advertising

You may control cookies via your browser settings or through our cookie banner (where required by law).

EU users will see a cookie consent banner to choose preferences before non-essential cookies load.

Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any site you visit.

Children's Privacy

We do not knowingly collect or solicit personal information from individuals under 13 (US) or 16 (EU).
If we learn that we have collected such information, we will delete it promptly.

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encryption

  • Secure payment processing

  • Firewalls

  • Access controls

However, no method of transmission is 100% secure.

International Transfers

Your information may be processed outside your country, including in the United States.
Where required, we use Standard Contractual Clauses (SCCs) or other safeguards to protect EU data.

Marketing Communications

You may opt out of marketing emails at any time using the “Unsubscribe” link in any email or contacting us directly.

Transactional emails (order confirmations, shipping updates) cannot be unsubscribed from.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the most recent revision.

Continued use of the Site after updates constitutes acceptance.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

KemetSkin
Email: info@kemetskin.com
Website: www.kemetskin.com